Refunds & Returns

Refunds & Returns Policy

Flyingvoice is committed to providing high-quality products and exceptional service to our customers. Our refunds and returns policy is designed to ensure your satisfaction and protect your rights. Please carefully review the following policy before purchasing to understand our service scope and conditions.

1. Refunds Policy

  • Conditions for Product Returns: To be eligible for a refund, you must submit a return request within the specified time after purchase. Products must be in their original condition, with complete packaging, accessories, and documentation to qualify for a refund.

  • Processing Time for Refunds: Upon receipt and verification of your return request, we will process and arrange refunds as quickly as possible for eligible cases. Refund processing times may vary depending on the payment method, banking processes, or other factors.

  • Non-Refundable Cases: Certain circumstances may not be eligible for refunds, such as activated software licenses or products returned beyond the specified return period. Please refer to the specific product page or contact our customer service team for detailed information.

2. Return Procedures

  • Initiating a Return: If you need to return a product, submit a return request through our website or contact customer service within the specified time, providing order information for verification and processing.

  • Return Shipping: You are responsible for covering the return shipping costs. Please ensure secure packaging of the product and choose a traceable shipping method when returning items.

3. Contact Us

For any inquiries about our products or assistance with returns and refunds, feel free to contact our customer service team. We are dedicated to providing support and assistance.

Flyingvoice reserves the right to adjust and update the refunds and returns policy. We recommend checking our website regularly for the latest policy information.

Last Updated: November 23, 2023